Privacy Policy
Last updated: April 17, 2025
This Privacy Policy explains how The Green Store Inc., doing business as GR8 Energy (“GR8 Energy,” “we,” “us,” or “our”), collects, uses, and protects your information when you visit gr8energy.com or contact us about our home-improvement and clean-energy services.
1.Information We Collect
We collect only the information you provide directly to us when you submit a form on our website or contact us:
- Your name
- Your phone number
- Your email address
We do not collect payment card information through our website, and we do not run advertising trackers or third-party analytics cookies on our site.
2.How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and requests;
- Provide free estimates and information about our services;
- Schedule and confirm appointments; and
- Send appointment and service-related reminders and updates, including by text message where you have given consent.
We do not use your information for third-party marketing.
3.SMS / Text Messaging
By providing your phone number and checking the consent box on our form, you agree to receive appointment and service-related text messages from GR8 Energy at the number you provide. Providing consent to receive text messages is not a condition of any purchase or service.
- Message types: appointment confirmations, reminders, and scheduling updates.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help, or contact us at 760-428-9733 or [email protected].
Mobile data is never shared. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text message originator opt-in data and consent will not be shared with any third parties.
4.How We Share Your Information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business (such as our appointment-scheduling and text-messaging platform), and only to the extent needed to deliver our services. These providers are bound by confidentiality obligations. We may also disclose information where required by law. As noted above, your SMS consent data is never shared with any third party.
5.Cookies and Tracking
Our website does not currently use analytics or advertising cookies or pixels. Basic technical data (such as standard server logs) may be processed by our website host to keep the site secure and operating properly. If we add analytics or advertising tools in the future, we will update this policy.
6.Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
7.Data Retention
We keep your information only for as long as needed to provide our services and to meet our legal obligations, after which we delete or anonymize it.
8.Your California Privacy Rights
If you are a California resident, you have the right to request to know what personal information we collect and how we use it, to request deletion or correction of your information, and to opt out of the sale or sharing of personal information — though we do not sell or share your personal information. We will not discriminate against you for exercising these rights. To make a request, contact us at [email protected] or 760-428-9733.
9.Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children.
10.Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version.